Punctual. Cool. Flexible. Reliable. We are the experts in temperature-controlled, time-sensitive food transportation. Count on Erb for your next Cool Move!

  • Truckload
  • Store Door Distribution
  • Less Than Truckload
  • Cold Storage
  • Courier/Expedite
  • Dedicated Services

Welcome to the Erb Group of Companies
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Job Title: Dispatcher (Ottawa)

Celebrating 60 years of Business! We Bring Food to Your Family's Table!
Make "Another Cool Move" - Join our Family at Erb Transport!

We are now hiring a full-time Dispatch position is available at our Ottawa location.

Shift Details: Monday - Friday; 7:30 a.m. - 5:00 p.m.

-Ensure equipment and driver moves are completed and updated.
-Communicate with dock employee's regarding leftover freight and equipment availability.
-Dispatch drivers and call in drivers to cover extra loads when required.
-Communicate regularly with night staff regarding previous night?s freight, specials, early deliveries, pickups, any exceptions etc.
-Enter pickups into the computer system, and assign pickups to appropriate drivers.
-Set up any appointments for next day and plan warehouse deliveries.
-Assist or direct incoming calls from drivers and customers.
-Provide quality customer service and communicate driver information to the supervisor when necessary.
-Communicate and plan with Linehaul dispatch regarding driver availability and loads to cover.
-Assist in the manifesting of loads and the inputting of bills.
-All other duties as required.

-Six (6) months of experience equivalent to the job description.
-Strong geographical knowledge of Ottawa and surroundings.
-Excellent people skills while dealing with customers and drivers on a regular basis.
-Ensure smooth flow of communication, directions and paper flow.
-Good keyboard skills, accuracy, knowledge of shipping documents, organizational skills.
-Computer literate (AS400, Microsoft Office, Truckmate).
-Resourceful and capable of multi-tasking.

Veterans are encouraged to apply

Erb Limited is committed to the principle of equity in employment.

Named by Truckload Carriers Association as Best Fleet To Drive For (2019) and Top Fleet Employers through Trucking HR Canada (2019), Erb has evolved from a dream into a mission of Service, Satisfaction and Success. Currently celebrating our 60th year of business, we have grown significantly since our induction in 1959 and have become one of Canada's largest family-owned refrigerated trucking companies. Although we have over 1400 employees, we have not forgotten where we started or that our greatest asset is our people. Erb has been built by long-term employees who are promoted from within, and who are recognized for their talent, dedication and hard work.


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