Punctual. Cool. Flexible. Reliable. We are the experts in temperature-controlled, time-sensitive food transportation. Count on Erb for your next Cool Move!

  • Truckload
  • Store Door Distribution
  • Less Than Truckload
  • Cold Storage
  • Courier/Expedite
  • Dedicated Services

Welcome to the Erb Group of Companies
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Job Title: Credit Representative (New Hamburg)
Celebrating 60 years of Business! We Bring Food to Your Family's Table!
Make "Another Cool Move" - Join our Family at Erb Transport!

We are now hiring a full-time Credit Representative position, available at our Head Office location.

Shift Details: Days, Monday - Friday, 8:00 am - 4:30 pm

-Plan and follow a systematic schedule of contacting, monitoring, and checking overdue accounts to meet established targets
-Communicate in writing with detailed back up information to necessary accounts and follow-up by telephone
-Ensure pros are billed to correct accounts. Solve invoicing problems when necessary. Follow through with adjustments and changes with appropriate departments
-Review detailed customer requirements, and follow as requested
-Collaborate with internal personnel to ensure Credit policies and procedures are followed
-Run aging analysis report to locate delinquent accounts
-Analyse payment patterns watching for potential financial difficulties. Negotiate payment plans as required, with Credit Manager approval
-Review collection calls report on a weekly basis
-Set up new accounts, send out credit application forms, and review applications for accuracy
-Initiate the process for customers on no credit terms
-All other duties as required

-Previous experience with Credit Collections preferred
-Fluency in English and French - verbal and written, preferred
-Advanced experience with MS Office (Word, Excel, Outlook)
-Excellent verbal and written communication skills required
-Attention to detail required
-Ability to work at a steady pace maintaining a focus on accuracy
-Strong problem solving and critical thinking skills required

Veterans are encouraged to apply

Erb Limited is committed to the principle of equity in employment.

Named by Truckload Carriers Association as Best Fleet To Drive For (2019) and Top Fleet Employers through Trucking HR Canada (2019), Erb has evolved from a dream into a mission of Service, Satisfaction and Success. Currently celebrating our 60th year of business, we have grown significantly since our induction in 1959 and have become one of Canada's largest family-owned refrigerated trucking companies. Although we have over 1400 employees, we have not forgotten where we started or that our greatest asset is our people. Erb has been built by long-term employees who are promoted from within, and who are recognized for their talent, dedication and hard work.


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